AAMCO Tyler, TX
2002 Broussard Street, Suite A, Tyler, TX 75701
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2002 Broussard Street, Suite A, Tyler, TX 75701
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Highly recommend… anytime I called to check the status, someone was always able to give me an update, quickly. They truly take pride in their business and work. Didn’t take long to get transmission installed, once they revived it. 😊 They didn’t over-charge for their services.
Great customer service!
Left from another shop yesterday slightly irritated after some misinformation and runaround then got lucky on Google when I searched ‘transmission services’ and AAMCO popped up with a quick list of offered services and convenient online scheduling option. Made an appt within the next 30 mins and received a call within 5 to confirm it. I was half afraid I’d be told to reschedule but was actually welcomed in and felt like a priority the minute I got there. Everyone from reception and office, to technicians going about business, were extremely friendly, communicative and professional. They kept me apprised of what they found when evaluating my problem and later explained the solution and costs before any work was started. The price was very fair and comparable to other quotes I received (online without inspection) for the initial service I requested. My service was done quickly, but I was asked to come back next day, as they had a certain technician they wanted to look at the finishing touches. So instead of them saying, “Meh, it’s good enough”, while I was there, instead they actually informed me its best to come back and I really appreciated that. I’m impressed with the combined knowledge and skill set they’ve brought together on their team. In my short waiting time I overheard how the owner and manager are putting the effort in and going above and beyond for their team, as well as customers. It’s so refreshing to see a business that values the people on both sides. In the end, the problem with my car was due to neglecting a repair that I assumed was trivial. The wiper fluid hose had disconnected and was leaking into the battery and fuse box causing electrical and transmission issues. And despite wanting to smack MYSELF, at no time did anyone make me feel dumb bc I had never connected the two problems, or the damage it could cause. (That may partly be bc I’m a Navy veteran and they know Navy is the best and brightest 🤣) All around GREAT experience with the new ownership, I fully trust in them as good people and a great business!!
